• JEWELLERY
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• DESIGNER
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  BOUTIQUE
• HANDBAG
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• WATCHES &
  ACCESSORIES

Delivery

Shopping at And Me is easy - place your order online or over the telephone and your jewellery will arrive by special delivery the next day after despatch (Monday to Saturday) within the UK. Overseas deliveries arrive within 1-3 working days of despatch in Europe and the US, or within 1-7 working days for the rest of the world.

See our full Terms and Conditions for further delivery information.

Or take a look at our Frequently Asked Questions.

Returns

If you are not completely happy with your order, for whatever reason, you may return it within 7 days of receipt for a refund or exchange, less deductions for postage and packaging.  All goods must be in their ORIGINAL CONDITION complete with ALL tags and ALL packaging (this includes faulty items). Items should also be packaged suitably for return. Items that are returned damaged (including squashed and bent due to poor packaging) will not be refunded.  Unfortunately we are unable to accept returns on jewellery piercings due to relevant health and hygiene regulations.

All items dispatched from And Me UK Ltd are inspected before despatch. We will not refund items that have been tampered with, had the tags removed or have been used (including cigarette smoke damage).

Please contact us if you are returning your order, by telephone on 0870 9799721 or by e-mail at sales@andmeuk.com

We require all items below £50 to be returned to us via recorded delivery and all items above £50 to be sent by special delivery.  We do not take any responsibility for items that are not delivered and request that you contact Royal Mail directly to resolve.

Items from And Me UK Ltd that are lost in transit will be investigated and claimed for by And Me UK Ltd who will then settle once loss is not in doubt.

Refunds will be processed within 30 days of receipt of returns. In keeping with our fraud prevention measures, refunds will only be issued in the same form as payments, hence we will only refund to the same credit/debit card used to make the purchase and will only issue cheques when payment has been made via this method.

See our full Terms and Conditions for further details on returns and refunds.

Or take a look at our Frequently Asked Questions.